First Abu Dhabi Bank (FAB) is hiring a Customer Service Officer to support
customer interactions, promote banking products, and deliver high-quality
service across branch operations.
Key Responsibilities
- Process customer requests including account opening and banking services
- Promote online and mobile banking channels
- Cross-sell banking products and services
- Generate leads for premium banking programs
- Maintain high customer satisfaction and service quality
- Meet sales targets and KPIs
- Assist customers with digital banking onboarding
Requirements
- Experience in the banking sector
- Knowledge of banking products and procedures
- Strong communication and interpersonal skills
- Customer-focused and target-driven
- Basic educational qualification with relevant experience
About the Company
First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the safest financial institutions globally, offering a wide range of banking and financial services.