Looking for an Information Help Desk Officer job in Ajman? Gladiators Academy Center is hiring a customer-focused professional to support guest services, front desk operations, and visitor assistance activities.
This opportunity is ideal for candidates with experience in customer service, hospitality, front desk support, or guest relations.
Key Responsibilities
- Welcome guests and provide accurate information
- Assist visitors with inquiries and directions
- Handle guest complaints and resolve issues professionally
- Answer calls, emails, and walk-in inquiries promptly
- Coordinate with departments to ensure smooth guest experiences
- Maintain visitor records and reports
- Support reservations and guest service operations
- Ensure the help desk area remains organized and presentable
Requirements
- Minimum 2 years customer service or front desk experience preferred
- Excellent communication and interpersonal skills
- Professional appearance and positive attitude
- Strong multitasking and problem-solving abilities
- Basic computer knowledge including MS Office
- Ability to work shifts, weekends, and holidays if required
- Arabic speaking skills are an advantage
- Willingness to work in Ajman
Benefits
- Professional and supportive work environment
- Customer service and hospitality experience
- Career development opportunities
- Dynamic and interactive workplace